Interview questions by role

Sales representative interview questions

Sales interviews test whether you can do the job in the room: build rapport, ask good questions, handle objections and close. Expect questions about targets you have hit, how you find and qualify prospects, a deal you lost, and very often a role play where you sell a product to the interviewer.

How the interview usually runs

Sales hiring usually moves quickly: a phone screen with a recruiter or sales manager, an interview with the sales manager, and often a role play or a short presentation. For business-to-business roles there may be a second interview with a senior leader, and you may be asked to walk through your sales process or a recent deal in detail.

The interview itself is treated as a sample of your selling. Managers notice whether you ask questions about their needs, listen, handle pushback calmly and ask for the next step at the end. Confidence matters, but so does honesty about numbers: experienced managers will ask follow-up questions about any figure you mention.

Common questions and what the interviewer is checking

  1. Sell me this pen.

    What they are checking: Whether you ask questions about the buyer's needs before pitching, link features to those needs, handle an objection and ask for the sale.

  2. Tell me about your track record against target.

    What they are checking: Honest, specific performance, how targets were set and what you did in the periods you missed.

  3. How do you find and qualify new prospects?

    What they are checking: A repeatable process: where leads come from, how you research them and how you decide quickly whether someone is worth pursuing.

  4. Tell me about a deal you lost. What happened?

    What they are checking: Self-awareness: what you would do differently, rather than blaming price or the customer.

  5. How do you handle the objection “it's too expensive”?

    What they are checking: That you explore what lies behind it (budget, value, timing, a competitor) before discounting.

  6. Walk me through your sales process from first contact to close.

    What they are checking: Structure and consistency, and how you move a buyer from one stage to the next.

  7. How do you handle rejection?

    What they are checking: Resilience with evidence: what you actually do after a bad day or a run of noes.

  8. What do you know about our product and customers?

    What they are checking: Preparation. A rep who has not researched the company before the interview is unlikely to research prospects.

  9. Why sales?

    What they are checking: Genuine motivation: enjoying conversations, solving customer problems and being measured on results.

How to structure a strong answer

For the role play, sell the way you would to a real customer: ask questions first, then pitch only what matters to them. For experience questions, give the number, then explain how you got there.

Example answer

Sell me this pen.

Before I tell you about it, can I ask how you use a pen during a normal day? ... So mostly signing documents and taking notes in meetings, and you said cheap pens tend to run out or smudge at the worst moment. This one is refillable, so it will not die halfway through a meeting, and the ink dries quickly, so your notes and signatures stay clean.

You mentioned it looks pricier than a pack of disposables. That is fair. If it saves you buying a new pack every few weeks and the embarrassment of a dead pen in front of a client, I think it pays for itself. Shall I put one aside for you, or would a set for your team make more sense?

Mistakes to avoid

Frequently asked questions

What questions are asked in a sales interview?

Expect “sell me this pen” or a similar role play, your record against target, how you prospect and qualify, a deal you lost, handling price objections, your sales process, handling rejection and why you want to work in sales.

How do you answer “sell me this pen”?

Start by asking how the interviewer uses pens and what annoys them about their current one, then link one or two benefits to their answers, handle any objection calmly and ask for the sale.

What if I have never worked in sales?

Use examples of persuading people, hitting goals or customer service: fundraising, retail, student societies or any job with targets. Show that you enjoy conversations and can handle rejection.

Should I ask for the job at the end of a sales interview?

Asking about next steps or whether they have any concerns about your fit is a good close. It shows the habit they want to see, without being pushy.